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FAQ - Questions you might have! 



Do you offer trial packs?                    
                    

Yes! All first-timers (i.e. have never bought an intro pack before) can purchase the Mat Only Intro Pack - 3 Classes for $59 or Reformer Only Intro Pack - 3 Classes for $89 or Mat & Reformer Intro Pack - 5 Credits for $99

Head over to the Class Packs page for more details about the pack!





How do you purchase class packs and how do I book classes?

To purchase, simply create an account after clicking on the Buy Package button on the Class Packs page. Proceed to download the app after your purchase and make a booking on the app. You're all set!  


*Classes are open for bookings 4 weeks in advance for members so you have ample time to plan your schedules.



You can download the app here!

Apple Store - https://apps.apple.com/sg/app/pace-barre-pilates/id6751772196
Google Play Store - https://play.google.com/store/apps/details?id=com.magic.pace&hl=en





I'm sharing a pack with a friend, how do I add my friend to the class pack?


You can do so in just a few simple steps on the app. Simply follow the instruction on this link to enable the share pack! 




How do the class packs/credits work?

Class Based
Mat Only Class Packs (Barre/Sculpt) - 1 Mat Class, 1 Credit 
(e.g. 10 Class Pack - 10 Credits) 

Reformer Only Class Packs (Reformer Pilates) - 1 Reformer Class, 2 Credits
(e.g. 20 Class Pack - 40 Credits) - This is because the platform we use is unable to set the credits for the Reformer Only pack as 1 Class - 1 Credit and Reformer classes must be set as 2 credits, to counter this technical input, we have to double the credits given too! To avoid confusion, simply calculate based on the Class Packs (e.g. 20 Class Pack - $730 = 730/20)

Credits Based 
Mat & Reformer Class Packs (Barre/Sculpt/Reformer) - 1 Mat Class 1 Credit, 1 Reformer Class 2 Credits 
(e.g. 20 Credits Pack - 20 Credits to mix and match whichever class you'll like!)




What is your cancellation policy?

You can cancel a class without any credit deductions up to 8 hours before the scheduled class time. 




Which class should I book for my first class and what do I wear?

If this is your first Barre or Reformer Pilates class, try out our Barre Foundations or Reformer Foundations class! These are beginner friendly classes that will introduce you to the fundamentals of Barre and Pilates, easing you into your pace of movement!

We recommend wearing form-fitting active wear so you can observe your posture but most importantly, please wear whatever makes you feel comfortable! Grip socks are required for Barre and Reformer classes, so please do bring them along for class!